What Our Clients Say
"Thank you so very much to both yourself and Sam for attending site in order to provide a quote for the annual service of our platform lift as detailed in your quotation. By taking the time to investigate not only the specification/set up of the lift in order to quote but also investigation further and reprogramming the lift, setting up a full 24/7 monitoring service before we had even received your quotation was, I believe, service well over and above the norm so once again, thank you so very much. Most others could learn and benefit from this outstanding level of customer care, especially care given to someone that isn't yet a customer!"
Mark Roberts,Premises Manager, Thomas A Becket Junior School
"I just wanted to provide some positive feedback whereby our Charity was visited by one of your engineers (unfortunately I didn't get his name) mid-afternoon on 02/11/16, who conducted a routine service check on our lift and provided exceptional customer service without any disruption. We appreciate the service provided and where possible would like the same engineer to conduct all future visits."
Serena Melius,Financial Administrator, Streatham Youth and Community Trust (SYCT)
"Using Titan on one of our large internal refurbishment contracts for specialist lifts has been a pleasure. Their service to both us and the Client is excellent and the quality of works and installation documentation all meet the desired standard required. Timely delivery / installation and clear communication make my operational team's life very easy whenever this type of work is identified on this contract."
Julian Day,MCIO, Mitie
"Titan is the best lift maintenance company that I have ever dealt with. They have consistently obtained the highest KPI scores of all our contractors. They provide a personal service and are committed to improvement. The standard of their refurbishment and renewal work is also without question. I have no hesitation in recommending them."
Frank Hynes,MA MRICS Managing Director Regent Street Management Direct and Partner in the Property and Asset Management Department at Cushman & Wakefield
"Lift A was back up and running at 8pm last night. The two engineers on site, Rob and Harry, did a great job and were professional and hardworking with no complaints despite having to stay on many hours longer than expected. We ran into problem after problem but they were very committed to helping us out so please pass on my thanks to them again..."
Ella Sanders,Operations Manager, Premier Inn London Gatwick Airport A23 Airport Way