Retail & Hospitality
Lifts and escalators operating in the retail and hospitality sectors have to be super reliable and robust, if not they have the potential of causing loss of income for their owners/managers and frustration for their passengers. Titan Elevators fully appreciates this and offers new, modernisation and maintenance lift and escalator solutions specifically for those in this sector.
This is why many of our retail customers are located in or around Oxford Street, the UK’s favourite High Street with more than 300 retailers all requiring reliable passenger flow throughout their stores. As a result our primary objective is to ensure lifts and escalators always impress their passengers with safe and reliable performance. In achieving this we have maintained a loyal customer base in the retail and hospitality sectors.
As part of our retail and hospitality services we regularly undertake passenger flow surveys to establish the optimum access points and lift car positioning to ensure minimum inconvenience is caused to passengers when traveling floor to floor.
We also appreciate that when lifts or escalators are taken out of service for repairs or maintenance during store or hotel opening hours it can be disruptive for passengers. As a result Titan Elevators will, if required, work outside of store hours. In the case of hotels we work with our customers to schedule work at the most convenient time to avoid passenger inconvenience.